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Lynnwood Honda

4.8
515 reviews
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id: 31266602
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22020 Washington Hwy 99
Edmonds, WA 98026

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(425) 775-7575
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Lynnwood Honda - Edmonds, WA
Lynnwood Honda - Edmonds, WA
Lynnwood Honda - Edmonds, WA
Lynnwood Honda - Edmonds, WA
Lynnwood Honda - Edmonds, WA
Lynnwood Honda - Edmonds, WA
Lynnwood Honda - Edmonds, WA
Lynnwood Honda - Edmonds, WA
Lynnwood Honda - Edmonds, WA
Reviews
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( 91 )
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Best

Thanks for thorough help with starter issue

Worst

Lynnwood Honda does a solid job working on your car, but could still work on their customer service. Upon my arrival in the lobby, I waited over 5 minutes to speak with one of the...

honda service 11/16/2016

Thanks for thorough help with starter issue more
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Good service and knowledgeable people. 11/15/2016

Just what I said above. John Chung was great more
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I usually don't go to Lynnwood Honda due to the distance, but would come back, strictly based from the customer service from Martin 11/15/2016

I wanted to thank your customer sales rep - Martin - for his wonderful customer service - had to bring my car in for a paint job (recall); he was helpful and kept me updated. One of the best customer service reps of any of the Hondas I've been to! more
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Friendly customer service. 11/14/2016

I need to come back to have the repairs done but I do wish you had a senior discount, the one in Bremerton did when I had work done there. We seniors live on our social security checks so it make huge car repairs difficult. more
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Could still use some work on customer service 11/13/2016

Lynnwood Honda does a solid job working on your car, but could still work on their customer service. Upon my arrival in the lobby, I waited over 5 minutes to speak with one of the guys to get me checked in. Two of the four were actively assisting other customers. The other two were working on paperwork and told me they would be with me soon. Having worked in the customer service industry for many years, I know that if you need to complete some paperwork, you need to do it where there are not customers waiting & watching, or be willing to set it aside to assist the real person standing there in front of you. Also, I requested to have my spare tire (that was in my car) to be filled back up with air as it was low...the dealership forgot to do it :( I appreciate the free car wash and vacuum...but they were both done rather poorly. If it was vacuumed, it was done so poorly. The tires were still quite filthy. If y'all don't really want to offer the service, don't. Heck, I'd be willing to pay an extra $10 if it was done more thoroughly. The waiting area is nice. There is wi-fi and free coffee (though the coffee machine was out of service during my visit). more
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Better Than Other Dealerships 11/13/2016

Most dealerships have issues when it comes to service. This one has less than others. more
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Love my Fit 11/12/2016

I recently purchased my second Fit. It's a terrific car that's very comfortable and handles well. It's also priced right. more
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Very good service experience 11/12/2016

Make an appointment well in advance of when you need the work done. I love that my car gets a wash and vacuum along with the service. They matched a coupon from the California dealership from which I purchased my car. Sadly, and this is minor, there were no beverages available while I waited. I will return! more
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Great Experience 11/12/2016

Appreciated and enjoyed the people we worked with! Buying a vehicle can be stressful but not with this team. Thanks more
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The Wilburs Review 11/12/2016

Very friendly. Great service. Very knowledgeable & respectful. more
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Yearly oil change and maintenance 11/11/2016

The employees of Lynnwood Honda are professionals, the service crew who greet me when I arrive and the salesmen on the sales floor (as I'm always looking at the new models of Honda) first class all the way...Always great service. more
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Always great service 11/11/2016

Lynnwood Honda always meets my expectations for great service. My agent, Ashley Low, quickly figured out the level of maintenance needed on my Civic. The mechanics in the shop do a top-notch job of caring for my car. I appreciate the nice touches, like washing my car before delivering it back to me. Lynnwood Honda is first rate in competence, courtesy and care. Thank you! more
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Good experience if you do you own independent research 11/11/2016

Sales is friendly. We bought through the Costco Auto Buyers program, so we did not end up negotiating the price of the car. However, there were a few line items that were suspicious (dealer service fee, door edge guards, door cups) that did require a conversation with the dealer. This resulted in a disjointed experience. I also felt the finance group was not looking for the best rate options for us. We needed to independently research rates and shop around. We found a rate 1.40% lower than the rate the dealer quoted from the exact same lender. At the end of the day, if you do you own research and are able to have direct conversations with the dealer than the experience is good. I did not believe that the dealer had our best interest of the customer in mind when selling a car. Their focus in on selling cars and making the customer feel good about it. On this point they excel. Overall, it was a good experience and what I would expect from buy a car. The reason I gave 4 vs 3 stars is because everyone I met at the dealer was professional and quick to respond. One star was taken away because the dealer was not conducting business with the interest of their customers. more
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Very friendly and helpful! 11/11/2016

Kiro was a great help during my whole visit. Super informative for a first time buyer like myself. Fully explained what I was getting into, and never pushed anything I wasn't 100%. Very personable and provided excellent service. more
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Car repair 11/11/2016

Great experience as usual! Was treated very kindly good service good repair! The service representative was especially nice! more
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Help 11/10/2016

Service agent particularly helpful. Noticed a missing antenna and provided one. more
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Great service and communication. 11/10/2016

I always feel like I'm an important customer. I am treated with respect and everything is explained clearly to me as to the process with my car. more
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Customer service 11/10/2016

Great staff who take wonderful care of the customers in the service department. more
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Experience The Difference.

Owner Message

  • Lynnwood Honda, located in Lynnwood, WA, and serving the entire Seattle and Snohomish County, WA, area, has been providing Honda automobile sales and service excellence ever since the halcyon days of the motorcycle era, when Honda Motor Company pleaded with their dealers to sell "the little economy car."

    We have since grown to one of the largest Honda dealerships in the Seattle area. We have an award winning service department and the largest parts department in the Pacific Northwest.

    Customers trust us for services such as:


    •Engine repairs and replacements

    • Oil filter changes

    • Systems inspections

    • Tire rotations and pressure checks

    Fred Nelson, President, is part of a long tradition of automotive sales. His father, Stanley Nelson Sr., started Nelson Chevrolet in Ballard in 1922. Fred has been in the business since 1935. Fred's children, Erik Nelson and Wendy Nelson Popke, have followed in their father's footsteps, joining Lynnwood Honda in 1984. Stan Sr. knew then what we still practice today - provide a friendly, trustful atmosphere in which to sell and service cars and customers would reward him with their loyalty.

    Call Lynwood Honda today and experience the Lynnwood Honda difference!

Additional information
  • Hours: Daily, Mon-Sun, 8am-7pm
  • Payments: Master Card, Discover, Visa
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