I see 3 1/2 stars on the overall rating of this company at the top of this listing, however, I would have to disagree with that rating!\r
I purchased a vehicle from a dealer who in turn sold the contract to Lydia Cladek, my interaction with thier costomer service has been everything but stellar! \r
When I received the payment book from them (the only written communication to date) I requested a written statment of how much of our balance was owed to them and if we could pay 1 payment per month instead of every 2 weeks. I was told that they could not tell me the exact amount we owed them but we could send them a payment each month. When I begain to send only 1 payment per month the phone calls begain and then the ""automated recorded"" calls started, I asked them to not call with the automated as they were calling my cell phone! They stopped automatic calling and instead begin harrassing people on my reference list!\r
To date I have not received any statement from them nor have I gotten any better customer service, I find there phone staff rude and very anti customer to say the least!
Pros: I have worked with only 1 person, and that was in the title area who was nice to speak to
Cons: Rude, difficult to work with, unable to speak to same person twice
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