Luxe Lounge

I visited Luxe Lounge for the first time about a month ago and received excellent customer service and was greatly impressed by the quality of products. I received a wonderful massage and oxygen facial from Angie, the facialist. One particularly good product was the Image SkinCare line that I bought that helped my dry skin. As a bonus, I received lots of great Phyto samples from the owner, and they felt fantastic on my hair and led me back to the store about a week later to buy them. Pros: Great products and customer service, as well as an exceptional facialist Cons: None more

Luxe Lounge is a small beauty emporium that used to be wonderful! Why? It had great customer service, killer lines and an artsy shop. The customer service has definitely slipped - the owner is rarely there and leaves the shop to her facialist (who by the way is great, book with her before she is gone - her name is Kasey). However, the beauty lines are sporadic and change constantly - the only constant is Z. Bigatti, which can be bought at Sephora. The rest of the lines, at present, are of a cheap nature and never in stock. I loved this shop until about a year and a half ago - now it needs a makeover, itself. Compared to other small beauty emporiums, even another in the neighborhood, Luxe Lounge is a definite thumbs down. Pros: The facialist is fabulous!! Cons: Service, inventory and dogs in the shop! more