Hot water heater replacement, called around and went with Lowes because of their reputation of quality. They sent a contracted plumber JW Plumbing. What a disappointment. They quoted the same price as others, but the plumber showed up LATE in the day, started work, and stopped and said I would have to pay $300 more if I wanted him to finish the job. The $450 water heater cost me an additional $500 in labor. What a scam. To add insult to injury the plumber had only months of experience in plumbling, and had no idea how to put an insulated blanket on the heater.