Mark helped me find the perfect washer for our needs. He was very kind and knew his stuff. Once we figured out which one we wanted he made sure we got it at the best price. He searched several other websites to see their prices and when he found it a bit cheaper at another store he BEAT the price. We got such a great deal on our washer with free delivery and installation and they removed our old one. I could not have had a better experience! In fact Lowes was the third store we looked at and Mark was the nicest salesperson and the most knowledgeable that we encountered. Thanks Mark!!!