Lone Star Floors-Sugar Land

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10009 S Highway 6
Sugar Land, TX 77478

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(281) 564-1345
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Lone Star Floors-Sugar Land - Sugar Land, TX
Lone Star Floors-Sugar Land - Sugar Land, TX
Reviews
( 108 )
( 4 )
( 0 )
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( 12 )

Best

Working with Lone Star floors has been the best experience. I shopped at many stores, but felt most comfortable with them.Their customer service and knowledge of all of the produc...

Worst

They came late 1/2 hrs on the first day, but they did great job.

Fantastic 6/21/2010

Lone Star Floors did a fantastic job on my house. The quality of work and the price is excellent. I will definitely recommend this place to everyone I know. They have earned 5 ***** (stars) to me. more

their work is outstanding. 6/21/2010

Lone Star Floors recently completed Installing Tile and Wood in my home. The completed work was beautiful -- they are expert craftsmen who really know their business. They were prompt, efficient, and meticulous. Mohamed and John really go the extra mile in pleasing the customer. We recommend them highly -- their work is outstanding. more

Pleasure doing business with them 6/21/2010

This company has an outstanding customer service, from the phone to the installation itself it was a pleasure doing business with them. We will be loyal customers forever. more

Pleasure doing business with them 6/21/2010

This company has an outstanding customer service, from the phone to the installation itself it was a pleasure doing business with them. We will be loyal customers forever. more

Great Job 6/21/2010

Great Job!!!!: My carpets never looked better more

work is absolutely fabulous 6/20/2010

I had Hardwood flooring installed throughout the entire house and I have to say this company's work is absolutely fabulous. John and Mohamed were so meticulous with every detail. They also answered all of my concerns about flooring throughout the installation process (and I learned a few secret tricks of the trade). I would recommend this company to my closest friends. more

They have just what i was looking for 6/19/2010

Lone Star Floors did a wonderful job on my house. i went to there show room and they had just what i was looking for. I put down some tile and some carpet and they had both i high recommend this company to anyone who wants some quality flooring experts more

very good store 6/18/2010

great great customer service good products good prices very good store more

Amazing quality 6/18/2010

Amazing quality and attention to detail. Just a small job and it came with a pretty small price compared so many others that I called. I will definitely use Lone Star Floors when I tackle my major remodel, fantastic find more

These guys do great quality work. 6/18/2010

These guys do great quality work. Little extra steps they took that normally get overlooked by the end user were done with great detail and pride. I was surprised by the professionalism of their employees from the bottom level to the top! more

I surely will use them again 6/17/2010

I am very grateful with them. They did an excellent job for the kitchen Granite counter in my house. The kitchen is absolutely stunning. I love it! . I surely will use them again in the future for more work more

Would deal with them any time! 6/17/2010

Not many places will actually help you over the phone, these days. These people are extremely knowledgeable and helpful. Ziad and Sam have a very sophisticated design sense as well. Would deal with them any time! more

Treated me right 6/17/2010

Treated me right I am a single woman who has more than once been taken advantage of by contractors. It was nice to feel comfortable having these guys in my home and not worrying that they were going to try to take advantage of me and overcharge me for the Hardwood flooring. The price they quoted me over the phone stuck and there was no pressure to purchase other services. I would feel comfortable recommending them to my friends. more

Top Notch 6/17/2010

We had this company install carpeting in our home. They are top notch, very professional and courteous. We recommend them very highly. more

100% Recommended 6/17/2010

Lone Star Floors did a terrific job---beautiful floors done quickly and properly, and for a very reasonable price. I would 100% recommend them to anyone looking for a hassle-free experience and the promise of a job well done. more

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Do Research before selecting. 2/28/2010

Terrible experience! My furniture was damaged, they were late, the materials did not arrive on time. Do your research before selecting! more

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Do not trust 2/22/2010

We hired Lone Star Floor’s to refinish our floor and to do some work on an original wooden staircase. The project was a disaster. The salesman began by measuring the floor and intentionally mis-measuring by adding several feet in each direction. Yes, people make mistakes, but this was an attempt to overcharge us. The men then worked for two days and were incompetent. We are not sticklers for perfection, but this was a C or D grade job. The floor has nicks all over, the coatings/colors are applied unevenly, and they made a mess far beyond what any other contractor has done before or since. The men were also arrogant (they treated my wife very rudely). In short, Lone Star takes no pride in its work and is the classic dishonest contractor we all fear. Do not trust them with your home or money. more

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Deceptive Practices 2/21/2010

I thought I was getting good quality hardwood for the price I paid, however, based on my experiences with their sales people and customer relations people I now know it was just a cheap Chinese substitute for quality! My main request was to nothing from China! The Chinese don’t have the same environmental concerns, control or guidelines as US/UK. This is the worse retail outlet I have ever dealt with. They are deceptive and incompetent. They tell you one thing and then pull a switch and bait. On a scale of 0-10 they are sub-zero. more
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