I went to and paid for the "whole nine yards". I should have checked it over before I left. They did not vacuum the trunk (even though I paid for the vacuum plus) and did not wipe down the console of my car. Upon further inspection I noticed that they did not replace the floor mats correctly either. In itself, not a real big deal, but when you pay $18 for a service like that you have the right to expect it to be top notch. Bummer.