For the most part I love the food. but you never know what your gunna get service wise. Most of the time there is only one server per side. The regular side gets quite busy and the server looks over whelmed. Its very busy on the weekends and holidays and things tend to go amuck. On valentinexs evening I ordered over the phone for pick up, I was told 45 mins. I arrived 15 mis late to find my order had not even been started, I had to wait longer. Once I got home (on the bus)I found my order was incorrect shrimp but no pasta and my sons burger was also burnt he was unable to eat it. I called to tell them what happened and was pt on hold. I called the next day and was told I should have returned the food and they would have fixed it, I told them I was not going back on the bus and was told there was nothing they could do. I asked for the manager and was told I would get a call back. Neved did. The food is usalll great, but I'm looking for a new past place with better service.
Pros: good food
Cons: Bad service