I stopped in today to find and purchase a light for our hallway. I was set on finding one and bringing it home tonight if at all possible and since they were having their 1/2 off sale, I thought, ""Perfect!"" SO DISAPPOINTED. I can't believe the service. I walked in, was not even greeted in their very small Glenview store. Then, it took nearly 15 minutes and only because I walked right in front of lady at the desk who VERY unenthusiastically said, ""Is there something I can help you with?"" and acted completely put-out. I told her that I wanted to find and get a light (how easy of a sale is that?!!) and she was just so put out to help me. I wanted to know which lights they had in stock and annoyed, she told me that they'd have to look each one up. So, I showed her two that I liked and she looked them up and came back at least 10 minutes later to tell me they weren't in stock. (Didn't tell me how long it'd be until they would arrive, didn't ask if I wanted to consider ordering... NOTHING.) There were two other customers in the store (a lady and her husband), who were somehow lucky enough to have two sales ladies helping them. Clearly, they must've thought that I was not worth the time. (Side note: we just bought a house and are completely renovating it, so little did they know, I would have been back to purchase many more light. NOT ANY MORE.) The lady then said, ""You know, we have a website. You can look there and call and see what we have in stock."" OF COURSE I KNOW YOU HAVE A WEBSITE. How do you think I found out about your store?!?!?! And, I AM HERE IN THE STORE. Why would I want to go home and look online?!?! She was just so ready to get rid of me and it was so obvious. She was so rude. I can't even believe I wasted so much time in the store.
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