Lenscrafters

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1000 Ross Park Dr
Pittsburgh, PA 15237

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(412) 366-5370
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Lenscrafters - Pittsburgh, PA
Lenscrafters - Pittsburgh, PA
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I don't normally ever bother to take the time to write reviews about services, but my experience with Dr. Mantel at LensCrafters at Ross Park Mall in Pittsburgh was so unbelievabl...

"Dr." Mantel is a joke. 3/5/2012

I don't normally ever bother to take the time to write reviews about services, but my experience with Dr. Mantel at LensCrafters at Ross Park Mall in Pittsburgh was so unbelievable horrendous that I just had to let everyone know to NOT WASTE THEIR TIME AND MONEY on this awful, arrogant, condescending, worthless "doctor." I wish I could put less than one star. Pros: null Cons: null more
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Beware of bullying tactics 2/25/2012

I would NOT recommend this office for any eye examination. The doctor was arrogant and disdainful at my questions about his examination of my eyes. I wanted specific answers -- but he seemed to feel they were unneccessary and bothersome. Pros: null Cons: null more
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Worst Lenscrafters 1/28/2012

Two things: First, brought in a new frame, asked them to put in a lens that had fallen out, these crooks put the lens in but used a different screw (never did give back the original frame's screw) and damaged the screw holes by misaligning the frame in order to jam the lens in and make it fit. They take your frames to the room in the back, jack with it, and then some 18-year old girl hands it back to you and you never get to talk to the drop-outs who messed your frame up. Pros: null Cons: null more
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Dr. Mantel and staff are TERRIBLE 11/22/2011

Give your business to anyone else. Both the female associate and Doctor Mantel are pompous, disrespectful and rude. Female associate lied to my face that if my contacts didn't work they could be brought back, but failed to mention that I can only get store credit which was useless once the original contacts irritated my eyes. The doctor took my revisit as a person insult and was aggravated that they didn't work, hey I didn't give myself the eye exam! I tried to work with these people but they refuse to be reasonable. Calling corporate tomorrow, save yourself the hassle. Pros: null Cons: null more
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Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Schedule an appointment today, or visit our website to view frames, order contacts & see special offers. LensCrafters loves caring for eyes!

Owner Message

  • What sets LensCrafters apart from the rest? It's pretty simple -our unwavering, never-ending commitment to quality glasses & your satisfaction. Every one of our stores is ready to cater to your eyewear needs. We love your eyes, & we'll do whatever it takes to make sure you love everything about your experience.
    Optometrists
    LensCrafters cares about your overall eye health & improving your vision. Since most of our stores have Independent Doctors of Optometry next door, the independent optometrist & the LensCrafters' opticians can work together to meet all your vision care needs. Quality Eyeglasses in About an Hour!
    LensCrafters was founded in 1983 on a simple idea: Provide customers with a pair of quality glasses in about an hour. That idea was revolutionary then & still is today.
    We have long been committed to quality eyeglasses & prescription sunglasses. Every pair of eyeglasses we sell is inspected at least twice before it ever reaches you.
    *One-hour service available in most locations. Some prescriptions or lens materials may require additional time. 90-Day Unconditional Guarantee
    If you don't love your new glasses for any reason, you can exchange or return them, in original condition, for a full refund within 90 days of the date of original purchase.
    Unlimited Free Cleanings & Adjustments LensCrafters will keep your quality eyeglasses clean, fitting properly & feeling like new at no charge for as long as you own them. Just stop in the store nearest you.. Prescription Eyeglasses,Prescription Sunglasses,Contact Lenses,Eye Exams,Eyeglass Lenses

Additional information
  • Hours: Sun 11am-2pm, Mon-Fri 10am-9pm, Sat 9am-5pm
  • Payments: Visa, Master Card
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