Lee's Summit Used Cars

I just wanted to say how extremely happy you have made me with my purchase of the 2001 RX 300 Lexus. This was the exact car I was looking for, and Courtney and Patrick made it happen for me.Your kindness and thoughtfulness and service was so appreciated.Thank you for filling up my tank with gas and all the preperation you did to get it ready for me. You are incredible. more

I would like to say Patrick, Josh and Johnny were all three top notch. I will not hesitate to send my frineds and family to Lee's Summit Subaru. When you spend near or over 40,000 dollars for a car you come to expect a level of service above and beyond the norm. LSS delivered that service level and has exceeded my expectations. My delivery experience was spot on, Josh was knowledgeable about the uncommon car I had purchased and was able to quickly answer my questions about the functionality amd toys included in my Subaru. All forms of communication and the expectations were clearly communicated by patrick and Josh. Johnny was able to answer my questions about financing and even saved me a piont of interest with a coupon he had in the que. I was happy with the upsell pitch and responded in kind. Thanks you again for the absolute best new car purchase experienc more

I just wish I had done this sooner! This weekend was the first time I ever drove an AWD with anti lock brakes in snow. I admit that I am a sissy in winter weather. This car impressed me so much. I felt like I was driving on dry pavement instead of inches of snow. Thank you Team Lee's Sumit Subaru! more

I would also like to take the time to let the "powers that be" know that Jaime, Johnny and everyone else involved with the purchase of my new Subaru Forester was absolutly brilliant. I have never been so happy with any kind of purchase of this magnitude. I have never dealt with a represenative who has been so curteous, knowledgeable, honest, and just GREAT. I can not think or say anything negative about the Lee's Summit Subaru Dealership at all. I hope that Subaru contacts me so I can relay to them how well their company si being represented by Jaime and everyone else at Lee's Summit Subaru. I feel nothing but gratitude towards the staff. more

Throughout the entire process, I was treated very well and was not pressured. jaime was very helpful and friendly during the process and later was good about following up after I purchased the vehicle. In addition, I appreciated the help and courtesy that I recieved from the manager Patrick and the finance officer, Johnny. Everyone at Lee's Summit Subaru was very pleasant and professional. more

After visiting your dealership the first time, I was extremely impressed with your inventory and the warm welcome. A few days after, I contacted Jaime in order to negotiate a vehicle purchase. Jaime was on a day off awaiting the good news for his unborn child. He called me back within 5 minutes and we started the negotiation. From his home, we agreed on a price that I consider to be an exceptional value - one that I would have had considerable difficulty duplicating elsewhere. Jaime was very responsive, attentive, honest and straight forward. He responded very well to my demand with high respect. Once we agreed, he offered to halt his day off and adjust his schedule to my convenience. I was impressed with Lee's Summit Subaru and will certainly come back. more

Now, the good stuff. I know I'm about to cover familiar ground for many, but to those who haven't had the pleasure of working withthese folks -- I'm reiterating the facts as they stand: Chris, Kyle, Robert and Patrick (and others, I'm sure) are exceptional in their respective fields of expertise and service. They went above and beyond any expectations I had. Lee's Summit Subaru is obviously much more than a car dealer. I really cannot provide a more earnest endorsement of their quality of service. I joked with Robert on the way out that I'd add them to my Christmas card list next year. Well, I'm brining them out a card tomorrow. more

This comes in response to the BEST sales transaction I have experienced in the forty plus years of purchasing vehicles in Kansas City and other markets. The amazing part is that Patrick Steiner and his team at Lee's Summit Subaru treated my wife and me to top notch service in spite of the fact that our "sale" was arranged through Subaru's employee purchase plan. Patrick was extremely helpful from the beginning and his professionalism was a constant even after we picked up our 2009 Forester. He is an asset to your organization and is surely one of the key factores to your success. I will gladly refer anyone who is interested in a Subaru to your dealership. more

The guys were fantastic. This was a much more enjoyable experience even though I was very cautious and somewhat paranoid due to previous experiences. I would recommend them to anyone. more

We are pleased to honestly say that we definately will give Lee's Summit Subaru a big 5 on e very question below. Your customer service is awesome. Our daughter in North Carolina can't quite believe how you have "gone the extra mile" to ensure this car purchase is successful and a truely pleasant experience. She is very impressed and so are we. Thank all of you we have had dealings with so very much in helping this go so smoothly. We love the car and know that our daughter will too. more