With the terrible experience I've had hiring contractors to do various jobs around the house lately, I've become very picky. Unprofessional conduct or any kind of rudeness - you're out. Can't answer simple questions - you're out. Outrageous prices without showing me what i'm getting for my money - I'm not going to bother to ask where those costs are coming from, you're out. Lawn Pros met and exceeded all my ""picky"" criteria. They had the best bid, they were friendly, they left everything finished, working, and looking professionally installed, and they just plain did what they said they would. I wish these were the first people I dealt with when I moved to the Colorado Springs.