We were looking to take the $16 RT bus to see the Mendenhall Glacier and the Last Chance Tours booth convinced us to buy more expensive tickets by misrepresenting the tour (the booth was among the group of stands selling excursions near the cruise ships) . The sales rep showed us a laminated piece of paper with photos of gold rush ruins and a church, which she said we'd see, in addition to the glacier. I told her that the gold rush ruins sounded really interesting and that I'd like to pay the extra money to see it.\r
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You can imagine our disappointment when the only stops ended up being a small creek, a view of our cruise ship from across the water (how is this even a landmark??), and a view of the glacier from far away. Finally the van dropped us off at the glacier leaving us only 45 minutes to run the hike to the Gold Nugget Falls.\r
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Our guide/van driver (who was actually good and the one saving grace of the tour) said that the tour never stops at the gold rush ruins or the church! So the Last Chance Tours sales rep point blank lied to us in order to sell us the more expensive tickets. She also told us that Last Chance was the only company that had small vans for an intimate setting and the only company that had a live tour guide, which was not true.\r
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Yes we wasted money on this tour, but we were more upset about the time we lost. We were only in Juneau for a half day and we wasted 2.5 valuable hours on this tour.
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