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Larry H. Miller - Liberty Toyota - 5 Reviews - 5595 N Academy Blvd, Colorado Springs, CO - Toyota Dealers Reviews - Phone (719) 359-5079

Larry H. Miller - Liberty Toyota

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5595 N Academy Blvd
Colorado Springs, CO 80918
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(719) 359-5079
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Larry H. Miller - Liberty Toyota - Colorado Springs, CO
Larry H. Miller - Liberty Toyota - Colorado Springs, CO
Larry H. Miller - Liberty Toyota - Colorado Springs, CO

Reviews

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Worst

To Whom It May Concern: Pros: null Cons: null

Editorial review from Citysearch 4/30/2013

Worst experience. We bought a pre owned Toyota from Liberty Toyota and were called to come back three separate times because they missed signatures. Also, they were shady and added things into our loan that was not outwardly discussed. \r To make it worse, 4 months after purchasing our vehicle it was in for repairs. \r and the Sales Manager Jeff Kostenko is a slimy sales man who could care less about his customers or the vehicles he sells. more

Editorial review from Citysearch 12/10/2012

I just want to say, I have never had a worse customer service nightmare in my life. My wife bought a 2007 Toyota 4runner from this dealership. After 3 weeks of ownership, the engine light came on. She took it in, and after having it for 4 hours, they told her it was just the gas cap, but they went ahead and took care of the accelerator recall that was on this car. (Why was this not done before the car was sold?) A $110 diagnostic fee they could tell her what was wrong. She took it to autozone and got the diagnostic for free, and it was a throttle position sensor. Liberty told her that that part would be $915. They also told her it was not related to the recall, and the warranty on the car was not in effect, and if it was would not cover it. All before she made her first payment. My wife tried to trade the car for something else, and after jerking her around for another month (not returning her calls, telling the bank she wanted a car she didnt, ect.) I called angry, and after waiting for a call right back for 3 hours, was told there was nothing they could do. We took the car to a real Toyota Dealership (Go Toyota) and they said the fix would be covered by the recall. DO NOT SHOP HERE!!!! THEY REFUSE TO STAND BEHIND THE CARS THEY SELL!!!! more

Don't Go Here unless you want to be screwed... 4/25/2012

To Whom It May Concern: Pros: null Cons: null more

WORST EXPERIENCE EVER 2/23/2012

This is the worst car buying experience we have ever had. Salesman didn't know anything, promises were never kept, the car rattled from day one and scratched just looking at it. We were told it was our fault because we bought a dark colored car - seriously? They tried for weeks and weeks to fix the sun roof rattle and the windows rattling with little success. The last straw was when we noticed all of the chrome had started to rust and we were told that it was the chemicals that they use on the road and that we shouldn't drive when its snowing. We had this 2011 Highlander for 7 months, we traded it for a 2012 BMW yesterday. We were treated like human beings by BMW and are thanking our lucky stars that we never have to deal with LARRY H. MILLER TOYOTA AGAIN. GOOD RIDANCE! Pros: null Cons: null more

Damaged My Car - TERRIBLE SERVICE! 1/5/2012

Damaged my brand new car during a routine service. Toyota acknowledged the damaged and had me bring it in to fix it -the dashboard was scratched and it was very noticable. I brought my car in and they simply rubbed armorall on it. NOT ACCETABLE. As soon as the armorall wears off the scratch is noticable again. Pros: null Cons: null more

Don't go there - a disservice to Toyota 9/8/2009

I bought a used car from these guys who promised to have a new timing belt and water pump installed as part of the purchase. When I happened to stop at another dealership because of noise, they said the intended work had never been done. When I confronted the salesman, he said to bring it in on a certain day. On that day, I took off from work and the sale guy never bothered to call me back. In fact, it took 2 hrs to get a sales mgr who then never got back to me. Toyota makes a great product. I have owned lots of these cars. But this dealership is one of the worst experiences I have ever had. I would strongly recommend going elsewhere. Pros: none Cons: Didn't do promised work more

Good follow up 7/4/2009

Resolved an issue- we appreciate the effort by Liberty Toyota Pros: None Cons: None more
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Owner Message

  • Welcome to Liberty Toyota Scion, your Colorado Springs Toyota dealership. <br /><br /><br />We're very proud to have been recognized for the 2006 Toyota President's Award. In order to qualify as a President's Award winner, our dealership had to excel in Customer Sales Satisfaction and Customer Service Satisfaction. We want to ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. <br /><br /><br />Offering top quality cars and trucks is, of course, the first step - but only the beginning. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. <br /><br /><br />We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.. Sales Department:<br /><br /><br />Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure,high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily. <br /><br /><br />We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer. <br /><br /><br />Service Department:<br /><br /><br />Our service department offers the best in automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available and our highly skilled factory-trained technicians will deliver efficient,quality vehicle care. <br /><br /><br />Parts Department:<br /><br /><br />Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock at all times. <br /><br /><br />Finance Department:<br /><br /><br />We have assembled a team of professionals specializing in a variety of financial solutions. We work with many financial institutions to assist every customer with their unique credit needs.

Additional information

  • Hours:

    Mon-Sat 8am-8pm ; Sun Closed
  • Payments:

    Discover, Master Card, Visa
  • Neighborhoods:

    Northeast Colorado Springs
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