I have used this hospital since July 2008 until his passing this week, for my 17year old Shiba-Inu Max. This breed can be difficult and Max was no exception, especially when it came to who was "allowed" to treat him. From the very beginning, I felt Dr. Rezler understood the breed and showed affection, knowledge and respect to my Max. In the last year, with his aging and symptoms of Addison's disease, I felt there was a balance in how aggressively to treat him and when to pull back, both for financial reasons and respecting his age. I was supported by Dr. Rezler and the staff in these last few months with the ups and downs of decision making and appreciated the time spent with me by Dr. Rezler when we finally put him down. In two emergencies with Max, one being out of state, Dr. Brookes, by phone, was informative, wise and accessible and helped me to make important decisions during stressful times.