I have visited this spa on 2 other occasions, but only to restock on my face cleaner and moisturizer. I have always had great experiences with the people in the front. They are friendly and helpful. On my last visit, I got involved in some casual conversation with them and enjoyed myself so much that I decided to try the services. I scheduled a package this last week that included a facial, massage and pedicure and I enjoyed every minute. So much that I rescheduled! Each person was kind and gentle paying attention to my needs. If it were not for the caring and helpful nature of this staff, I probably would have kept buying skin care. Now I buy my skin care and get services!