I am sorry to say but I would not recommend this daycare to anyone. They have no structure and the staff changes every month. So does their rules. I don't even want to give them a star...
Problem # 1. THE RULES CHANGE EVERY WEEK
One day you can sign a form (long term) for you child to have, say, Tylenol when needed - (oh yes Orajel too..which are not prescription drugs) and then the teachers don't get informed and they refuse to give your child needed medicine, because it is not on his daily sheet?? Come on - is it so hard to go to the front desk to check the child's records? Or to call the parent and let them know your child needs it?
Problem #2. MISSCOMMUNICATION BETWEEN STAFF
All though you leave all your contact information at the front desk with your child's files including Emergency contact numbers.. They will call your home and leave a message!!!! My child had a fever of 102 - they did not look for my cell number, they did not look for my husband's work number - they left a message at home. Working parents will not get this message if they are not home - dont they know this?
Do they even really care about our children or are they just there to earn their weekly wages?
Problem # 3. INDIFFERENT TO YOUR CHILD'S WELLFARE
They will let the child walk around - hands and feet cold like icicles. I often pick up my child and he's toes are freezing - Shoes and socks are in his cubby. 2 sets of spare clothes and a jacket.
Problem #4. NO STRUCTURE
They dont have a ""transition room"" your child will go from Infant room to toddler room without a transitioning period. So he will be with the newborns up to 10 months for the first year of his life, then BAM into the toddler room where they are running around (like children do). But there is no structure - how will they learn to eat from a table/plate or drink from a sippy cup and then from a real cup? These little things all add up. At first he/she will not have any friends of his/her own age, then he gets put in with the older kids? HUH? I ask you how that works. The infants will get most of the attention anyway.. so your child who would soon become a young toddler will get the least attention. Because he/she can now play by him/herself.
No. Im afraid this is no loving and safe environment.
Problem # 4. SAFETY
I also witnessed a little girl.. just learning to sit.. fall backwards onto the hard tiled floor, from sitting on the edge of the playmat.. the teachers were pre-occupied with their own things and did not even notice this - I saw it happen in slow motion and with a loud THUD on the floor, if i did not have my child in my hands I would have saved her from falling. The teachers are RIGHT THERE!! Are 3 kids per teacher too much to handle? Where are your attention - it should be with the children.
Problem #5. HYGIENE
They don't wear plastic gloves when feeding the kids - my kid has been sick more times than I can count. They don't wipe nosies to avoid contamination and complain to parents when kids are sick, asif it is our fault.
Problem #6. STAFF CHANGES MONTHLY
Almost every month they have new teachers starting (8months pregnant none the less - so yes they will have to leave anyway) and new Management comes along with new rules and new ideas - its a never ending battle with them. They don't communicate with their staff about rules and updates or changes so no one knows what is going on in that place. One person will tell you something, then the other person will tell you different.
Well.. i can go on and on.. but these are the issues I am having.. and hopefully for not much longer.
God bless and good luck!
Pros: Not much, its just convenient
Cons: No structure, Staff/Managers changes once a month