When I first moved to Asheville, Hospital East was the only place I trusted to take my son. The front desk and kennel staff were excellent and friendly, but the vets never seemed to warm to anyone. Over the last five years, my dog has steadily lost weight and the vet failed to find a fatal liver disease. When he did finally diagnose it, the first thing he said is "I would put him to sleep if he were mine." That was over a year ago and I immediately changed vets, thankful that my dog did NOT belong to him. Their best point is the front desk staff and the beautiful location of the office, a wooded, quiet area.