This is obviously a false review of my company. We are here and going strong. We have never heard from this ""brucealmight"" guy, and never had a customer call with any complaints. Please check out real reviews at www(dot)KoolCote(dot)com . This is an feeble attempt by our competition to tarnish our perfect record. As weak as it is......it is par for the course for them. If there really is a brucealmight, my cell number is 657.0207. Your are more than welcome to call me direct should you have any concerns with my company. I challenge you to be more specific by including your real name and address in any response to this, so we can address your issues. I doubt I will hear from this ""Bruce"" and will post a new review if he is heard from. Don't hold your breath though.