Upsides...Good selection, especially when it comes to clothes. If you go into the store looking for a shirt, for eg., you will definitely find something that you like which isn't always the case with other stores. Clean store. Employees seem friendly and willing to help. Plenty of parking.
Downsides...Register wait is sometimes too long. Had a woman wait on us who had no idea what she was doing, yet she was by herself at the register. Not always the best deals on clothes, especially if you don't have their card.