I love shopping at KMart because it has a decent selection and reasonable prices. I have mixed reviews on the staff because I have encountered some staff that I could have done without but have also encountered some very helpful and pleasant staff. My only real complaint would be it can be hard to find a staff person at times. For example, I like to use their lay-away service and there is never anyone there or nearby. I usually have to go looking for an employee, who will then page someone to lay-away and then I have to wait for them to arrive. The same is true for the fitting rooms.