Scary. I've never left a restaurant a one star review, or cared that much if the service is bad, but here the service was worse than "bad." It was mean and kind of shady.
My friend and I were in the middle of our lunch, when the server came up and told us we'd have to pay in cash because their card machine stopped working. We quickly inspected our wallets-- only $10 between us. I work two minutes away, and so I asked if I could pay later, or perhaps write a check. No. One of us needed to go to an ATM, they said. Not both of us, they explained, but just one. They told us we could walk across the big parking lot (...in AZ summer) and find one in the supermarket, or drive to a bank.
I would understand if this was a big tab, but it was two plates and a soda.
They said they could take pictures of my ID and the credit card instead. This, as I'm sure you can understand, was even less appealing than breaking up our work lunch for one of us to drive to a nearby Chase bank. I asked if I could talk to the manager and find a solution (maybe leave a business card?) They asked me if I knew the manager, and I replied "No," so they said the manager wouldn't speak to us directly.
?
Finally, they agreed to take my business card and that I would come back after work to pay. This was a long bargaining session, oddly enough They were suspicious of my business card too, testing me on the name when I gave it to them.
Suddenly, as we got ready to go, their machine started working and they could take card. We thanked them for letting us know. The server seemed angry, and said "At least you don't have to walk all the way across a parking lot" and dismissively chucked our bill on the table.
I asked for my business card back and they told me they'd keep it. Why?
Holy cow. I don't even remember what the food tasted like (I think it was okay?) because it was such a weird experience. Just be warned and at least take some cash with you.
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