This is a business lawyer. I liked the easy, direct access to Mr. Ketcham. I was listened to and thought clearly went into the agreements he prepared for me. Even the other side could see the quality of the work and that made everything go better in my negotiations. I wish the cost was a little less, but it was still better than other lawyers I've worked with who were at or near (or even below!) this level.
Pros: quality, clear communication, friendly
Cons: can't think of any
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