I ordered flooring from these guys to be delivered for installation by another company. Flooring never arrived on the specified date and they tried to blame my contractor for screwing up the order when in fact I ordered the product. Folks, I did not screw up the order. Then, one of the owner/managers tried to place the blame on the other. It was a big "he said/he said" and pass the buck game. Thankfully, my flooring contractor was flexible timewise or it would've been a renovation fiasco. The floors were installed and looked great (very high quality) but what a nightmare.