Our 5-year-old son had his very first school picture taken through them. We loved the finished products (we have the 10x20 montage framed and it looks great) so we scheduled for a family portrait to be done at their studio. It was our very first studio family portrait to include our youngest son who was 19 months then. We set a schedule with them and when they had an earlier opening, they called us and we were able to go in a week earlier.They were very patient with our little ""terrorist"" toddler as he was a very difficult subject. We had wonderful photos at very reasonable prices. They mailed them in time and when we phoned them regarding a missing set of wallet sizes, they immediately sent them via mail. We even got our Christmas cards through them which we were able to mail in time. As long as we stay here in Gallup, I will not go to any other studio even if we have to drive to Grants.