Ken Mays Plumbing is great. I've used them a few times and they've provided quality work. They re-piped my whole house and also repaired my water heater. The last time that I called them, they did tell me ahead of time that they would be coming between noon and 2pm and ended up calling at 1:30 to ask if they could cancel. I wasn't really thrilled about that but since I told them I wasn't available any other time, they were able to come out anyways. Otherwise, the service is excellent and I'd use them again.