I have been going to Dr. Koch for more than 12 years by now (first for getting my braces, and after that for check-ups) - and I am very impressed with how professional, thorough, and caring he is. I got braces when an adult and was very anxious about it at first. However, Dr. Koch and his wonderful staff were so sensitive and understanding, that they put me at ease very quickly, and I can't praise them enough for the fantastic service all these years. Moreover, any time I call with any question or request, they are always friendly and ready to help. They never make me feel as if I were "intruding" (which happens, unfortunately, in some offices).I am very fortunate to have found this office and have all my orthodontics done here.