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Keffer Hyundai

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9010 E Independence Blvd
Matthews, NC 28105

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(704) 714-4700
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Hyundai Dealers

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Keffer Hyundai - Matthews, NC
Keffer Hyundai - Matthews, NC
Keffer Hyundai - Matthews, NC
Keffer Hyundai - Matthews, NC
Keffer Hyundai - Matthews, NC
Keffer Hyundai - Matthews, NC
Keffer Hyundai - Matthews, NC
Keffer Hyundai - Matthews, NC
Keffer Hyundai - Matthews, NC
Keffer Hyundai - Matthews, NC
Keffer Hyundai - Matthews, NC
Reviews
( 116 )
( 8 )
( 5 )
( 5 )
( 6 )

Best

I always appreciate the technicians at Keffer. They make me feel like my concerns are valid and do their best to resolve them. They will go the extra mile to make sure you are sat...

Worst

I was left in the dark for 24 hours as to what was causing my check engine light to come on. Even a return phone call to say that the problem had been diagnosed would have been m...

Customer service 3/18/2014

Perfect, very satisfied more
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Service visit 3/17/2014

My last service visit was very efficient. My car was aligned and tires changed in 1 hour. more
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Excellent service department! 3/17/2014

Vince and his team do an EXCELLENT job! I am extremely pleased with everything. I used to have a Mercedes and a Lexus, and I like Hyundai better because the service is just as good but the prices are significantly better. I love my Genesis! more
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New Car Tires 3/15/2014

First of all I doubt that anyone reads these. I was very diisappointied in the service dept on my last visit. I inquired about the fact .that my two front tires were so different from the two rear as far as tire wear. My mechanic up hear said that the tires had never been rotated yet they were rotated back around the 8000 mile mark by your service dept. I then asked if anything could be dome about the loud road noise and was told they could do that so I returned to Keffer and they fixed the road noise. Apparently rotating the tires back the way they were originally. I have discussed this with several tire dealers in the Mooresville area and they say the only way that road noise could be eliminated is to rotate the tires back to the original location on the car. I therefore believe that the tires were never rotated until they were rotated with 13000 miles on the car. I am now faced with the task of buying new tires befor I even have 20M miles on the car. Your service representative told me that that type of wear is normal. I do no t believe it is so more
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Service Department 3/14/2014

While I was pleased with the dealership's ability to overcome all the issues with finding a vehicle that was truly in brand new condition when I purchased my Elantra in May 2013 and the accommodations made when the mistake of agreeing to install mud guards was actually something that could not be placed on my car...I was thoroughly disappointed in making the 90+ mile trip for the 9 month service check up. The service department did not seem very in tune with what their customer needs were nor very concerned with the wait. I guess if you don't provide a time for a basic oil change and tire rotation you can't be blamed when it takes triple the amount of time you'd expect. What frustrated me the most was the lack of follow up / explanation from the service provider for the work that was performed but more importantly the work I asked about on potential manufacturer defects (i.e. paint cracking in door as if something was protruding from the inside out, leather stitching unraveling in driver's seat). Had i not been told upon purchase that my car would be cleaned with every service I would not have expected it. However, it was disappointing to find it appeared dirtier than it was when I came in. Do not recommend utilizing the service department as it is currently being operated. more
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Perpetually Leaking Oil Pan 3/13/2014

I had the oil pan resealed at 50,000 miles or so and brought it back in because the oil pan is leaking again. I was told that even if it was resealed, it would leak again and that the leak wasn't that bad. I've had many cars most good, and some bad, but I've never had anyone tell me that a car leaking oil is normal. Keffer has been a pretty good dealer to us, though this service experience was underwhelming. more
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Friendly Sales and Service 3/10/2014

I will return to Keffer Hyundai .... Great sales and service people. more
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Repair of telescoping steering wheel 3/10/2014

Friendly, prompt, and professional service, every time! more
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Gregg W 3/6/2014

good fast friendly service more
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The People 3/5/2014

Great attitude and friendly environment more
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Time it takes to get the work done 2/23/2014

In and out in a short amount of time more
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Excellent customer service--once again 2/22/2014

Service Advisor, Chris, once again exceeded my expectations. He is always smiling, quick to acknowledge me and efficient in getting my vehicle serviced promptly. My sales person, Tom Mills, always takes time to stop and say hello and inquire on how I like my vehicle. Additionally, another sales person, Crystal, stopped by and introduced herself and was very warm and friendly. Great examples of why I continue to choose Keffer Hyundai for my vehicle service. I have lived all over the country and owned many different makes of vehicles and this is one of the best all around dealership experiences I have ever had. more
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Good People 2/21/2014

Friendly more
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Crystal Cranford and Vinice 2/20/2014

I've been a Keffer customer for about 8 yrs. and will go no where else as long a Crystal and Vince is there.it is very hard to find a honest person In the automobile busniess.but these people are the Gold medal winner at this dealer. There is a special place in heaven for these two. more
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Vince Deloreta represents Keffer very professionally and has always been very helpful and courteous. 2/18/2014

My service needs were handled by Vince Deloreto, who got me in and out very quickly. He had a loaner vehicle waiting for me, and kept me appraised regarding the status of my service and when my vehicle would be ready. I would more
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Great advisors! 2/12/2014

The advisors at Keffer Hyundai are very friendly, cooperative, and helpful! more
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Quick and Painless 2/12/2014

The work they do is outstanding. Very quick and very professional. Prices are high though. more
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Great Service. 2/12/2014

My transmission failed. Chris B. took control of the problem, kept me updated, and I had my car back within a reasonable time frame. more
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Professional excellence 2/10/2014

Thanks for providing intelligent consumer excellence and fair value to the automotive industry. more
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Keffer Hyundai, a leading Hyundai dealer in Charlotte, has been serving drivers in nearby Matthews and Concord for years.

Owner Message

  • Keffer Hyundai is an automobile dealership that sells and services new and pre-owned vehicles. The dealership s new inventory includes various models from Hyundai, such as the Accent, Azera, Elantra, Entourage, Santa Fe, Genesis, Tucson, Sonata and Veracruz. Its pre-owned inventory includes various models from Buick, Dodge, Mazda, Toyota, Infiniti, Cadillac, Ford, Volkswagen, Jeep, Mercedes-Benz, Chevrolet, Chrysler, Honda, Kia and Nissan. Keffer Hyundai provides financial assistance through third-party lending institutions. It maintains a service department that offers oil change, brake, inspection, wheel alignment, maintenance and replacement services. The dealership also operates a parts department that offers a variety of parts and accessories. Keffer Hyundai operates a showroom and collision center. It provides online finance application forms and discount coupons. The dealership is located in Matthews, N.C.

Additional information
  • Hours: Sales Hours Mon - Sat: 9:00a - 8:00p Sun: Closed Service Hours Mon - Fri: 7:00a - 7:00p Sat: 7:00a - 5:00p Sun: Closed
  • Payments: Master Card, Discover, Visa
  • Neighborhoods: East Forest
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