Karma Couture

I have consigned 3 Louis Vuitton bags with her and each one I needed to chase Karma Couture to get a check from them- Dec. 2014, Jan 2015 I sold her 2 LV's, the first check I had to email and remind her, got it 10 days later, the 2nd check I requested still has not arrived! over 2 months ago! I have called and emailed several times and Sarah the owner refuses to answer my calls and emails! I have filed a complaint with the BBB and am ready to file a small claims suit next! I would NEVER do business there agian and would highly recommend you seek else where to consign your things! POOR POOR BUSINESS SKILLS!!!!! the Owner obvsiously does not care that word of mouth travels fast in this small state! more

The phone customer service rep is a little snippy and rude. Honestly, I am new to consignment so I did not intuitively know that they would not accept returns. So that is my fault, however, she did not have to be soooo rude. I don't appreciate being talked down to. In all fairness this is the story: - I ordered from their Ebay store and when I received the item it was not what I thought it was. I called and said it was my mistake and they offered to give me a credit. Which they usually don't for Ebay purchases. So that was really nice and fair. - I then used that credit to purchase a dress from the site store not Ebay. But it did not fit so I shipped it back. This is when I got the phone call lecturing me about how they do not EVER accept returns and that was standard with Consignment Stores. - She said they could re-consign the item (which I may get back 50% of what I paid but, absolutely NO returns). I am not familiar with the Consignment process so I asked her to explain and that is when she took this very rude and impatient tone. She said "It is ALL OVER THE WEBSITE that we do not ever accept returns and that is the standard in consignment." I said ok fine just ship it back. -Then she called back telling me I needed to pay for shipping, which is fine. I then said when you say "No Returns" is ALL OVER THE WEBSITE " -where is it? It is not at the bottom of the site or the top of the page. It IS under the customer service tab or in other fine print areas and it is NOT in the checkout area. She then said “I disagree I think it is very clear and besides that is just how consignment works. I am sorry you are upset but, this is our policy." I am not upset they would not accept the return. I am upset that she was rude and talked down to me. more

I'm amazed every time I walk into this store at the things they have for sale on consignment. They have designer names that we in rhode island can't find in any stores. I consistently stumble upon Valentino, Escada Couture, Dolce & Gabbana, St John and other drool worthly labels. I check their website everyday to see what is new and if it's something I want I run down there to buy it. If you love runway clothing put this one on your bucket list. You can shop online (shopkarmaonlin.com) or in their e greenwich store. more

I went in last summer to consign some high end dresses (Nicole Miller, BCBG, Adrianna Papell etc --each dress current season, and only worn 1x). The woman was kind of rude when I told her I was not 100% sure about consigning one of my beloved dresses.....My fault I guess for bringing it in, then changing my mind-- OK. A few weeks go by and I contacted her to see if any of my dressses had sold--Sure enough they had. So I asked her how I would get payment.....She never responded! I sent numerous e-mails and left messages. I work full time, go to school 6 credit hours and I'm a new mom so my free time to go chasing dishonest people is minimal. When I finally went in to the store-- I was told I exceeded my time limit to claim my money. So here it is folks--this is how they stay in business. My husband suggested I sue, but I think it's better to tell you what a low life the woman is who runs this place so hopefully she doesn't screw anyone else over. more

This store was awesome when it opened and its even better now. Every time I go in there is something new and different. Now they have an online store where you can shop online or just check out what they have before you go in. This is my favorite place to shop! more

I have been dying to get into this store since I found them on Facebook. It was all I expected and more. You would never believe this was a resale store. It's a beautiful boutique! And everything was so cheap. I will never shop at Nordstroms ever again. more

The clothes was old and some worn out looking prices are way too high I wont go back the girls were rude on phone alot not very helpful or friendly bunch of snobs actually dont reccomend!! Buy NEW!! more

The clothes were ok but the place felt like a closet and I thought the prices were high for consignment. more