I do not know about the service inside the restaurant as I've always had it delivered, but I will say that everything they have is fantastic. The saag paneer (spinach and cheese dish) is awesome, but the masalas are to die for. Their paneer (homemade cheese) is fresh and tasty, and they can be ordered in mild, medium, or hot. The mild is a touch spicier than one would expect, but not in a bad way, and not in a way that would upset an ulcer or a tummy. The service over the phone is great, but they do tend to get a bit lost in new locations. And yet they still get to your house in thirty to forty-five minutes from when you end your call, and nothing is ever cold or lukewarm. Also, the strawberry lassi is fantastic!! Chai is a little bit weak, so you'd be better off making your own.
Pros: Quick delivery, very good food, polite phone