My hair has a mind of its own, and, usually, the color it will turn is anybody's guess; I'd resigned myself to a fate of brassiness and weird orange tones...until I trusted my hair to Jyl. Now, in a matter of three appointments, I've gone from my natural dark brunette color to a gorgeous, flattering blonde (and all without compromising the integrity of my long hair). Not only did they do exactly as I asked (kindly and attentively), but Jyl even talked me out of a treatment I'd had my heart set on - one which was not necessary to achieve the results I'd been looking for - sacrificing the considerable amount of money I would have paid in favor of integrity and admirable customer service. The staff is wonderfully polite, considerate, and personable; everyone I've encountered has seemed to take genuine pleasure in their work, and I've only witnessed fantastic results from their attention. I used to dread subjecting myself to keeping hair appoints, what with the hours of discomfort, surly treatment, and terrible results...that's all changed now that I've found Jyl Craven! I actually look forward to the experience this salon offers, as well as the superlative result each visit consistently renders!