Good: NOT A THING, POOR CUSTOMER SERVICE. Improvements: THEY NEED TO BE SHUT DOWN, FOR ENDANGERING PEOPLE ON THE ROAD. Other: NEVER EVER TAKE YOUR CAR TO JUST BRAKES. They are rip off's and will make your car worse then what it was. My brand new truck was contaminated by them and was not drivable for almost a year. I filed a complaint with the BBB, and found out that all their certificate are old or expired. Their customer service up to the regional managment is horrible!!! They contaminate your brake system then tell you a lame story that it was an oil change that did it. They take no responsibility for faulty workmanship or enda.