Jostens

Always accommodating in making appointments; receptionist warm and friendly in answering questions, and referring me to a $100 coupon online!Sqeaky-clean cleaning by Olive...very personable and took good care of me. Pleasant, easy-to-get-to location. Dr. Kim has been wonderful in making sure that my gums and teeth remain healthy, and that there is little pain along with any procedures. Even though it is south, I always work in other errands like Central Market and my fav S. Austin shopping locals to make the trip gas efficient. Very pleased. more

I called this office to get an appointment for teeth cleaning and a general check-up. The initial appointment for x-rays and a check-up was scheduled within about a month after a TON of hassles and run-around by the staff to get things in order with insurance. The staff that handles the phones are rude and every time you get a different person on the phone you get different information. VERY frustrating!! The check-up went well, but I had to wait 3 months for a cleaning and even longer if I wanted my cavities filled. The lady who did the cleaning was excellent and very friendly, but the other staff and wait time is absolutely NOT worth it. I went elsewhere and am much, much, happier! Avoid if at all possible with your insurance. Also, the billing is unbundled, so you get "nickeled and dimed" with ridiculous charges they sneak by you. My father is a dentist and was frustrated and angry when he saw the proposed charges. He had to call just to get clarification on their absurd charging methods. It was unpleasant and would have been a rip-off if I didn't do my homework and look elsewhere. Pros: dental hygenist was very pleasant Cons: extremely long wait time for appointments, poor x-rays, huge hassle with insurance, rude and incompetant office staff, unbundled billing to rip you off more