Only about 12 hours after I learned after the death of my daughter and only child, I was carted of to Jones Family Mortuary by my daughter's husband. I was in a state of shock and a great deal of pain. I wanted a memorial in a church. He wanted a big funeral in a banquet hall. I was very hurt and upset that her husband and his father would not hear my wishes. I became very upset and walked out crying. The salesmen did say the decisions could wait until the following morning. They went on ahead without me. No one even attempted to comfort me in my deep sorrow and loss. I was alone. I believe that Jones Family Mortuary did not handle this in a professional and respectful manner.
Cons: lack of compassion