The dentist is taking over the practice from another, and doing a very poor job. I have since left as a patient, vowing never to return. What really pushed me over the edge was went they threatened to bill me if I dared miss an upcoming appointment. Funny, but I've NEVER missed an appointment in the past. Yet they felt it was important to remind all patients that they COULD bill you if they wanted. So I now have a great dentist that isn't a jerk.