I bought a spa from Ordini's about 4 years ago and I love it. We got it at the end of summer sale for a very good price. I haven't had any major problem with it but a few little ones and all I had to do was give them a call and they came right over and fixed the problem. The best time to buy any pool or spa is at there annual sales the prices are unbeatable. And they deliver almost everywhere. I ordered my spa and got it delivered and set up the next day . Even if you just need supplies Ordini's is the place to go.