Joanne is very professional, yet she gives quick and personnal attention to her customers. In New Jersey where insurance can be complicated, Joanne is one of the best at getting things done in a timely way. She is not one of those agents that take months to help you with car incsurance. When you call she always calls back. She is friendly and kind to her customers too. Joanne will go above and beyond if you become one of her egular clients. We have been with her for over 10 years now and would never dream of switching.