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Jiffy Lube - 3 Reviews - 1271 Clairmont Rd, Decatur, GA - Oil Change Reviews - Phone (404) 636-4726

Jiffy Lube

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1271 Clairmont Rd
Decatur, GA 30033
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(404) 636-4726
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Jiffy Lube - Decatur, GA
Jiffy Lube - Decatur, GA
Jiffy Lube - Decatur, GA
Jiffy Lube - Decatur, GA
Jiffy Lube - Decatur, GA

Reviews

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Best

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Worst

We had a terrible experience last time we visited this Jiffy Lube. The employees are lazy, rude, aggressive, hostile (overall emotionally unstable), and possibly mentally retarde...

Editorial review from Citysearch 5/31/2013

I've taken multiple vehicles for service that was quick, courteous, and reasonably priced. Great experience for me, as recently as Dec. 2012. more

Rude and aggressive customer service 3/10/2011

We had a terrible experience last time we visited this Jiffy Lube. The employees are lazy, rude, aggressive, hostile (overall emotionally unstable), and possibly mentally retarded (literally). It seems that this place will give any wacko a job. We have been loyal customers for a long time now, and I can't believe that I've been paying so much money for the abuse. I will never go back there, and I have filed a complaint with the BBB. I suggest everyone that has a proper complaint do the same. It sounds like this is a common problem at this location. Hopefully someday everyone else will realize and they'll loose the business. more

Overpriced, bad service, slow 12/1/2009

More expensive than other places, terribly slow and, to top it off, the employees are rude. Cons: Slow, Bad Service, Overpriced more

Worst Customer Experience EVER 8/28/2008

I took my wife's car to get an advertised $19.99 oil change. I was told by the representative that the price for regular oil and synthetic oil were the same, $19.99. I elected to have the synthetic oil, and after more than an hour of waiting (they were very busy) the car was finished and I was rung up and told that the charges were $56.00. I said that that wasn't the price I was told and it was than explained to me that the representative was wrong, and the synthetic oil change costs more. I said I didn't agree to pay that price, it was their mistake. The Manager told me that I have two choices: Pay the $56.00 or wait another hour or so and have them drain the synthetic oil and replace it with regular. I explained that this was a huge inconvienence on their part, but the manager gave me no other option. I told him to go ahead and fix the problem, and as the car was being driven into the bay, I said that I was worried about the work now that we had had an argument. He replied (remember, this is the manager) ""You better be worried. I'm going to do the work myself."" I FREAKED! He must have realized his stupidity, because instead of continuing to the service, he told his staff to park the car around back. Meanwhile, I was on the phone with the corporate people (the number on the back of the reciept) and Mike. P. told me that they had no jurisdiction since they are franchises. I went inside, where the representative (the same one who gave me the false price information) rang me up for $21.53 (the sale price) which I paid. I then took the reciept to the manager, told him I paid, showed him the receipt, and asked for my keys. He refused to give them to me. To make a long story short, I eventually called the police, and when they finally arrived, he gave them the keys without saying a word. The store manager refused to give me my keys, after two hours, until the police showed up, for a mistake which he was responsible for! Please, boycott this location. Pros: None at all Cons: The whole operation should be shut down more
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Editorial

  • Well-known chain offers oil and maintenance services, including fluid replacement, battery checkups, tire rotation and fuel-system cleaning.

  • 7/22/2008 Provided by Citysearch

Additional information

  • Hours:

    Sun, 10am - 5pm; Mon - Fri, 8am - 7 pm, Sat, 8am - 6pm
  • Payments:

    Discover, American Express, Visa, Master Card
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