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Jerry's Music Inc

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702 N 3rd Ave
Wausau, WI 54401

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(715) 842-3272
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Best

I have been BUYING guitars from jerrys for over 20 years. I have bought hundreds from them some I still own and I will buy more (yes it is a sickness)Im no kid Im 49 and have been...

Worst

Good: NOT MUCH, THEY MAKE YOU FEEL LIKE THEY WILL TAKE CARE OF, BUT WHEN SOMETHING GOES WRONG THEY BLAME YOU.. Bad: WELL CUSTOMER SERVICE, WE HAD A WARRANTY PROBLEM WITH A CRACK O...

life long guitar freinds great store!!! 12/11/2010

I have been BUYING guitars from jerrys for over 20 years. I have bought hundreds from them some I still own and I will buy more (yes it is a sickness)Im no kid Im 49 and have been playing since I was eight. I play every min Im at home every day. Jerrys has ALWAYS taken great care of me from P.A gear to guitars. It is so nice to go ware you can trust someone. And a smile and hand shake is a deal. In the new days of big glossy guitar chains it is nice to see a small shop still open. Keep up the good work guts. I WILL BUY MORE!!!! Tony R more

CUSTOMER SERVICE IS NO GOOD AT ALL 9/30/2009

Good: NOT MUCH, THEY MAKE YOU FEEL LIKE THEY WILL TAKE CARE OF, BUT WHEN SOMETHING GOES WRONG THEY BLAME YOU.. Bad: WELL CUSTOMER SERVICE, WE HAD A WARRANTY PROBLEM WITH A CRACK ON A REPLACEMENT FENDER GUITAR, THEY DID NOT WANT TO DO ANYTHING ABOUT IT TILL I CALLED FENDER, THEN FENDER CALLED THEM. THEY SENT ME ANOTHER ONE IN AN OPENED BOX AND THAT HAD A BIG SCRATCH ON IT..I WAS SUPPOSE TO SEND THE OTHER ONE BACK, BUT THEY DO NOT WANT TO REPLACE ANYTHING NOW..I ASKED FOR A DISCOUNT ON THE GUITAR,, THEY SAID I WOULD GET $60 THEN THEY ONLY REFUNDED ME $50, THEN WHEN I COMPLAINED THEY TRY TO CHARGE MY CARD TO TAKE IT BACK!. Improvements: SELL THE STORE AND GET RID OF DICK THE OWNER AND HIS SIDE KICK... Other: IT'S SIMPLE THEY SUCK, AND I AM NO KID I AM 49 YEARS OLD..AND I SPENT ALOT OF MONEY THERE AND THIS WAS NOT THE ONLY PROBLEM I HAD WITH THEM... more

Family Business Has Depth 4/14/2009

Good: I began shopping (loitering!) at Jerry's in the 70's. With no income and a lot of free time, they allowed a 12 year-old kid to become a fixture at the store and treated me w/ kindness and true professionalism. I was eventually hired there to teach guitar lessons. Being on the inside track was no different than what I'd encountered originally. Dick Lodholz was my boss. He is a life-long musician dedicated to helping other musicians chase their musical dreams. 30 years later, I still do all my biz ONLY there.. Bad: Their ability to keep track of bills so precisely. (!) And not enough respect for the ultimate guitar slinger, King Edward Van Halen.. Improvements: Hotter chics working the counter...Jake, Tim and Trav are not exactly "eye candy.". Other: If you want HONEST opinions about music equipment - not just being steered toward what's in stock in a particular store - go to Jerry's. If they don't have what you're looking for, they will offer a suitable substitute or point you in the right direction. GREAT tech support, too! In a world where deceit in business practices runs rampant, you can trust these guys. Hey, I worked there 9 years and when I left my opinion was only HIGHER than when I was hired. How many people can say THAT about past employment?. more

...had a little lamb 12/28/2005

If you're a dad looking to win his son over for life by widening his eyes with a new guitar or drumset, Jerry's is the place for you if you're looking for a beginning instrument. Jerry's also provides rental instruments for students, used gear, and a wide variety of instruments for the kiddies to choose from. more
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