I went to a larger prom/bridal shop in Rochester last Satruday, that was not organized and very busy. They would not order a dress in my size only what was in the store. So we left and happened upon Jenni's Bridal /Prom shop and we were just given the best service ever! I tried on a dress, it was just gorgeous but I needed a different color. They ordered it and it is already in, a week later! I am just thrilled with the service and assistance from the people there, Jennifer was the person that helped me out the most! For the person that wanted the store to be separated out more from the prom stuff, it is definately split and the brides are greeted at a different desk even! I don't understand why it was a problem, because the dressing rooms and display areas were definately on the other sides of the store. I would definately recommend this store to anyone looking for a great dress with superior service!