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Jay's Automotive - 199 Reviews - 7383 Alameda Ave, El Paso, TX - Auto Repair & Service Reviews - Phone (915) 778-0789 - page 6
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Jay's Automotive

7383 Alameda Ave
El Paso, TX 79915
(915) 778-0789
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Jay's Automotive - El Paso, TX
Jay's Automotive - El Paso, TX
Jay's Automotive - El Paso, TX
Jay's Automotive - El Paso, TX
Jay's Automotive - El Paso, TX


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Good Job!


Took my car for a diagnostic and they were charging me 7400$ to fix it "rough estimate." Which is ridiculous! And on my diagnostic paper they were not 100% sure what was wrong wit...

Great customer service 6/27/2016

It is easy accesible, with good customer service, and work on your vehicle in a timely manner. Great experience at this business! more

Service 6/22/2016

Very professional and courteous to their customers more

Quick!! Good Job! 6/22/2016

Quick & good job more

professional and friendly 6/22/2016

Great fast friendly service more

AC repair 6/21/2016

Quick, Fast and good work more

Jay's Automotive 5/28/2016

Very knowledgeable staff. Friendly, courteous, and attentive. Cleanest mechanic shop I've ever been in. more

Great and fast service 5/24/2016

I can always count on Jays to get me in and out quickly with great service. I do not even have to have an appt to just show up an get my vec fixed quickly more

Great Experience 5/12/2016

Went in early on a Tuesday at about 8:30am after seeing the good reviews. I was offered a ride home, car trouble was discovered with the battery and they took care of it thru the day. Picked up my car later at about 3:30pm. Car is running great. Their front office was very clean and upgraded from the looks of it. I enjoyed my experience and I will be going back. more

Great service 5/11/2016

Fast prompt quality service! more

Very good service 5/1/2016

I go there every year and no problem good job guys more

Vehicle inspection 4/28/2016

Fast, friendly, quick and clean. more

the people are great. it is a freindly place to go 4/26/2016

the take care of your car or truck. they are good people that work there. more

Honest service fair prices and friendly staff 4/22/2016

I feel like my car is in good hands. Jays automotive is the only place I trust to do a good job and the prices are fair. The staff is always super friendly and courteous! more

Personnel very attentive 4/21/2016

We received excellent service at this facility more

Honest mechanics! 4/16/2016

These days its really hard to find people who are genuine and honest with a moderate price. Today is my 3rd time with Jay's Automotive. They found a lot of junk in my car. They simply could've just said, "hey we found some more labor we need to do because of such and such reasons." However, Rick and the guys who were working on my car, wanted me to see exactly what was wrong with my car and how dirty it was. They cared enough to show me. Rick even took pictures of it and sent the pics to me. Doing all of that was unnecessary and more than what I expected. I just felt safe with them and comfortable. They treated me with honesty and dignity. I spent 4 hours at their shop but the time went by fast; it may be due to the fact that Rick and the guys kept updating me throughout the time. I am more than thankful for their service, time, and effort for my car. They are honest and genuine people. They could've hustled me, being a young woman who is oblivious about cars. THANK YOU JAY'S AUTOMOTIVE! YOU GUYS ARE AMAZING!!! more

knowledgeble / competent / reliable service every time 4/12/2016

knowledgeble / competent / reliable service every time more


I had the opportunity to, once again, use Jay's Automotive. As always, Rick kept me informed of what was being done and about when my truck would be ready. I believe one major standout at Jay's is that they don't just "fix" the problem. They also find out what caused the problem in the first place. Sure, it may cost me a little more but I know it's FIXED and won't be going back again and again for the same thing. That's exactly why I left my previous automotive repair facility. Everyone at Jay's is easy to talk with and Rick will answer ANY question regarding the repair you may have had. Second to none for your auto repair needs bolstered by incredible ownership and personnel. more
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" A Mechanic You Can Trust"

Owner Message

  • We are a full service automotive maintenance and repair facility. We are committed to serving you, our customer, with professional automotive repair at a reasonable cost with qualified technicians. We use quality auto parts and offer a nationwide warranty on most repairs. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive repair experience friendly and successful.

Additional information

  • Hours:

    Mon-Fri 8am-6pm, Sat 8am-3pm
  • Payments:

    Discover, Store Card, Master Card, PayPal, Visa, Discover, Store Card, Master Card, PayPal, Visa