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Jacksonville Chrysler, Jeep, Dodge and Ram

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11101 Nursery Field Drive
Jacksonville, FL 32256

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(904) 493-0000
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Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Jacksonville Chrysler, Jeep, Dodge and Ram - Jacksonville, FL
Reviews
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Best

I did not buy my jeep wrangler from you but I was so impressed with your service depatment that I won't ever use anyone else again for sales or service. i would like to purchase o...

Worst

Most of these reviews seem to be about the service department. I am glad you guys had good experiences there. My experience was with sales and finance in buying a car, and I was...

A really big thank you 12/16/2010

I wanted to take the time to tell Jacksonville Chrysler/Jeep/Dodge that my sale person Alonzer Kendrick took the time to take care of me on my time of need. He has a great personality and he is confident in his work. Thank you for taking the time to help me when I needed your help. Please aware Mr. Alonzer Kendrick for his dedicated work. Thank you again. more
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We are all very happy with the purchase! 12/8/2010

My husband Jimmy and my son brought my "new car" home last night. I love it, still haven't driven it yet, but I will today!! Just wanted to thank you all for all your professionalism, they both agree that this was the best dealership experience they have had. That says a lot! I just wish that Chrysler was still manufacturing this awesome car, the Pacifica!! We'll stop in to say hello when we are up in Jax. Thanks again. more
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Thanks Again 11/30/2010

It went pretty well Friday. Only took a little under 2 hours, which was expected. I guess there must've been a prior fender bender because the fit on the new bumper is a little off, but I think I can live with it since you folks have done a great deal for me already. more
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Greatly appreciate you all. 11/23/2010

I just wanted to let you know that the visit to the body shop was quick and painless and they did a very nice job on the hood. I thank you for your assistance and coordination of services for my "new" PT Cruiser. It is all greatly appreciated. You've got a customer for life. more
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Michelle at Jacksonville 11/16/2010

Many thanks to Michelle Knecht for completing the repair (new alternator) on my 2001 T&C in one short day.She kept me informed and made me feel good about my decisions regarding the equipment replacement. I appreciateher professionalism and her way of making the customer comfortable. Thanks again Michelle. more
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Thank you. 11/8/2010

Everyone was VERY nice. We had a nice service advisor(I guess that’s what you call them) named Mike. Very nice, very professional. I’ll definitely be coming back for service and whatever else I might need for my vehicle. Thanks again. more
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Thank you so much Jacksonville!! 10/25/2010

We experienced car trouble with a Jeep that we were driving to deliver to a friend in FL when the power steering pump went out. The staff and quality of service provided by this dealer were outstanding. Everyone, especially Rob and the mechanic, was courteous and very accommodating to our emergency, and the work was done quickly and well. We were very lucky that we were close to this dealership when the trouble occurred. more
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Thank you at Jacksonville! 10/22/2010

You all do good work Aubry. Your staff such as Al Palmer and the techs put forth a lot of effort to make us happy. more
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We do plan on returning when the time is right 10/19/2010

we decided financially it was not the right time to trade in, we certainly appreciated Ray's service and plan to return when the time is right more
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Jessica was very helpful. Thank you 10/12/2010

Thank you, I was very pleased with the service I recieved. I especially liked Jessica. She was very helpful. more
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went above and beyond 10/8/2010

Kudos to Christy Braddy! She helped me soo much in the last few days! I called on Saturday regarding a rear window that had fallen into the door on Friday. She had it fixed and ready for pick up on Monday. Because of the late pick up on my part, it wasn't until I got home Monday and checked the windows inthe driveway....the OTHER rear window did the exact same thing!! I was able to get the car back to her at noon today and she had it ready for pick up after work. Not only that, she worked with my extended warranty company to waive the deductible and arranged for shuttle service. She went above and beyond and made a strange situation seem tolerable. Thank you Christy. I look forward to working with you in the future. more
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I will be coming here from now on!! 10/6/2010

My car is riding smoother than it ever has! I just wanted to let you know that that was by fat the best car service experience Ive ever had! Let Thomas & the gentleman that fixed my Magnum they were awesome! Pleasure meeting you & I will be coming there from now on! more
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I wish i could go into more depth on how much I've been help 10/4/2010

I wanted to let you let someone know what wonderful service I have received at the Jacksonville Chrysler Jeep Dodge dealership. My car was towed to the dealership over a month ago due to fluids leaking out. The jeep is under warranty through Max Care. I began dealing with Thomas Lock before the vehicle was even towed to the dealership. He was and has continued to be extremely helpful and courteous. He continued to communicate with me and keep me informed as to the status of the repairs. On September 2nd the repairs were completed and I picked my vehicle up. I was going out of town to vacation a few days in Orlando on Friday, September 3rd when the vehicle overheated on 95 just past St. Augustine. Thomas advised me to have the vehicle towed back to the dealership. Due to the distance involved the towing charge was $285.00 even with my AAA membership. Thomas received approval from his boss to cover the towing fee. I can’t even tell you how much this helped as I probably would not have been able to take my out of town vacation if I had to pay for the tow. Throughout the following week Thomas assisted me in working with MaxCare in order to have the additional repairs approved. It was a very difficult time for me and Thomas continued to be extremely helpful and very honest about what was going on and what I needed to do throughout the ordeal. Max Care did approve all charges and Thomas called me today to advise my car was ready to go home. Thomas made sure I had transportation through both times the car was at the dealership…some of the rentals at his expense, not through Max Care. I can’t even begin to express my gratitude for everything Thomas has done and how pleased I am with my experience at your dealership. I would recommend anyone to come to Jacksonville Chrysler Jeep Dodge and I will be a returning customer for any future maintenance or warranty work on my Jeep. more
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Jacksonville Chrysler Jeep Dodge 9/29/2010

Ray Murr was friendly, helpful, and accommodating more
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My experience here= WOW 9/28/2010

Just wanted to let you know about my recent experience at Jacksonville Chrysler Jeep Dodge. From the moment I was greeted until I left with a car rental, the experience was FIRST CLASS!!!! Your representative, Christy, was very efficient and answered all of my questions. I was then shown to Enterprise where my rental transaction was just as smooth. On Friday morning Christy called to tell me what was wrong with my car. I told her to wait until she heard back from me to go forward or not. I went to the dealership, met with a Salesperson, Michael, and ended up buying a new car! That was no on my list of things to do, however everyone at the Dealership made the experience fantastic. Just thought you would like to know! more
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Wonderful Staff!! 9/21/2010

Thank you for your email, and i want to tell you again how wonderful Michelle has been to me. She always has my rental car ready for me and she always had my Jeep parked out in the service delivery area when i arrive to pick it up. She does everything to make my experience as perfect as possible. I enjoy working with her because i know she will have taken care of everything. She is the best!!!!! more
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best experience I have EVER has buying a vehicle 9/16/2010

I have to tell you that this has been the best experience I have EVER had buying a new vehicle and I think that says alot about your team and your services. I would recommend you guys over all the dealerships that I have worked with including Toyota which I am very fond of as they are with us..lol..repeat business :) So I just wanted to say thanks! more
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We Will Return, KUDOS! 9/15/2010

The great service provided by your employees has earned you a new loyal customer.  We will return!  Kudos to your team! Thank you more
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Quality of service provided by this dealer was outstanding 9/13/2010

We experienced car trouble with a Jeep that we were driving to deliver to a friend in FL when the power steering pump went out. The staff and quality of service provided by this dealer were outstanding. Everyone, especially Rob and the mechanic, was courteous and very accommodating to our emergency, and the work was done quickly and well. We were very lucky that we were close to this dealership when the trouble occurred more
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Easy Going Experience 9/8/2010

This is my 5th vehicle purchase in my lifetime, and it was by far the most easy going experience I have had. So far, I love my Jeep and have already collected about an inch of beach sand in the wheel wells in the few short days I have owned it! All I have to do now is get the soft top, a walk thru as in how to operate the soft top, and I will be set.And thanks for the emails. Your personal correspondence is what was the deciding factor in getting me in the door at Jax Jeep, versus Orange Park or Rick Keffer. It is great to see people put in the extra effort to earn your business. more
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