I visited the Jackson zoo on Saturday 7/08/06, and let me please just say it was one of the most unenjoyable experiences. Not only were the staff rude, but the zoo itself was a let down. When we arrived, we being my 13 year old sister, her friend my 5 year old daughter and myself, I rented a stroller. My choices were nasty, nastier, and nastiest. The were all filthy. Like they had not been wiped down in days. Then we went to the food area. Not only did I have to wait an obscene amount of time for my food, but the staff there were very rude. They spoke to the customers in a demeaning tone of voice, and acted like they were doing us a favor by serving us. Once I did get my food, I asked the gentleman behind the counter for some mustard and mayonnaise. Instead of walking 2 feet to get it for me, he just said to the girl who was taking orders that I needed some and then walked away. I ended up waiting 5 minutes for this! After we had eaten, we proceeded to view the animals. It was very disappointing. Plus the whole zoo area seemed to smell of waste. I understand that there are wild animals there and the do expel waste, but there must be something that can be done. Lastly, it was 4:44 and an employee came up to me and TOOK the stroller that I had rented, that my child was riding in, away from me and told me the zoo was closing and we needed to leave. I still had 15 minutes left!!! My child wanted to go to the discovery kids zone, but they had already closed it. 15 minutes before closing time! I basically got kicked out of the zoo because the staff wanted to leave right at 5.
I spent approximately 55 dollars that day at the zoo, not including gas. It was not worth it at all. This was my childs first visit ever to a zoo. We drove all the way from Meridian to come to this zoo. It was a very very disappointing experience.. It will be the last time I make the mistake of spending money to go to the Jackson zoo.