Just when I was about to give up on plumbers, these guys came along. They replaced our direct vent gas heater. The direct vent heaters are about twice as expensive as the regular ones and I had been talking to plumbers for a week trying to get prices. Most would not give me any information over the phone and when the big name companies came out I was getting price quotes at nearly $4000 when I knew the unit cost less than $1000. I was able to talk to Mr. Ward over the phone. He gave me a price of $800 for the unit and $95/hour labor. I was concerned about the labor price since I had never used them before, but they were more than fair. They were friendly, competent, and efficient. The icing on the cake was that they hauled off not only our old water heater, but an even older one that has been in the crawl space since we moved in...without us even asking and without additional charge. I am very impressed.
Pros: Great value, competent and efficient
Cons: none
more