Recently one of the properties I manage, the tenant complained about bed bug issue on that premise. As property manager for many years, I have never had to deal with such an unpleasant news. I made phone calls to several licensed bed bug exterminators. Wally from Invader Pest Management returned my call promptly and stood out right from the beginning. Wally was so knowledgeable, so caring and so patient in answering all my questions, he even sent me bed bug information to read upon my request. Wally also offered a free inspection if I so desired, so I arranged an appointment with him and the tenant. Wally arrived on time, did a very thorough inspection and followed up by calling me immediately afterwards to inform me that there was no bed bug problem after all. He also provided me with a written report stating his findings. Needless to say, I was blown away by his knowledge, his service and his honesty!! Invader Pest Management is now in my 'Service Calling List' and I would highly recommend this company, especially Wally, to anyone. Thank you! Wally.
RESPONSE FROM Invader Pest Management:
Thank you for your kind words. We do in fact like to make an inspection first and only treat when necessary. Sometimes, people don't have what they think they have, and I believe being a professional is making an accurate identification, and basing treatment on that.
Thank you for adding us to your Trusted Vendors List. We are honored, and will work hard to "CARE" for you.
Fred Willey, Owner