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Interstate Cycle INC

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20647 Catawba Ave
Cornelius, NC 28031

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(704) 987-9800
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Interstate Cycle INC - Cornelius, NC
Reviews
( 20 )
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( 2 )

Best

Chris is awesome! Very knowledgeable and an asset to the company. He definitely deserves a raise. He turns my frown upside down.

Worst

They were so nice before I bought my bike but now not so much! Their service sucks! RUDE and OVERPRICED on everything !!! I go to another Suzuki dealership now since they didn't s...

Chris is awesome! Very knowledgeable 6/7/2012

Chris is awesome! Very knowledgeable and an asset to the company. He definitely deserves a raise. He turns my frown upside down. more

My salesman Chad was great. It was a 5/29/2012

My salesman Chad was great. It was a smooth process and they were all friendly folks. Thanks! more

good job 5/22/2012

I worked with Tim at Interstate. He has to be the best salesman ever. He's nice, pleasant, and not pushy at all. more

great job 5/14/2012

Everything has been great from when I called about a motorcycle I saw on the website. more

Great 5/10/2012

Everything has been great from when I called about a motorcycle I saw on the website. more

nice job. 5/2/2012

Everything has been great from when I called about a motorcycle I saw on the website. more

good job 4/26/2012

Very informative and helpful with the entire process. I would definitely recommend them to anyone! more

Very Pleasant 4/20/2012

I really enjoyed my experience at Interstate Cycle. Kevin and the rest of the staff made it very pleasant. I would definitely do it again. more

Great experience. 4/3/2012

Great experience overall, all of my questions were answered immediately and correct. more

Very Good Dealership 11/11/2011

Purchased a 2011 Suzuki DL650 Vstrom from Interstate Cycle. Perfectly satisfied with the sale and the delivery, sold a 2008 Suzuki RM-Z250 via consignment sale through Interstate Cycle - no issues. Had my 2011 Vstrom serviced at Interstate - No issues. This is an above average dealership where all employees have been very helpful. They offer great deals, and I would highly recommend you give Interstate Cycle a shot at earning your business. I am a perfectly satisfied customer. Howard Nudi more

Terrible service!!! 3/17/2011

They were so nice before I bought my bike but now not so much! Their service sucks! RUDE and OVERPRICED on everything !!! I go to another Suzuki dealership now since they didn't seem very interested in helping me with getting parts or service. They don't even want to answer the phone! They just want to sell you a bike then no service after the sale! more

You matter to us! 12/5/2009

Thank you to all our customers! Interstate Cycle has once again achieved Pro-Yamaha, Polaris MVP and Polaris VIP status. Interstate has also earned the Yamaha White Diamond Award for the third year in a row. These awards are based on achieving the highest levels of customer satisfaction and sales performance with consumers and manufacturers. The awards are given to a very small percentage of dealers. In order to achieve these awards, a dealer must have a customer service culture. We want your experience to be the very best possible. We also know that we aren?t perfect. We complete over 4000 transactions per month; and there are times when things don?t go 100% correct. We would love the opportunity to try to resolve your issue in person. We appreciate our good reviews, and we appologize for our mistakes. Come experience Interstate for yourself. Pros: We care! more

The Facts 12/5/2009

I hate reading reviews from angry consumers. Everybody knows that you can't please everyone all the time, and some people you can't please ever. The unbiased truth is...there are 10 to 15 guys working at the store, and they don't share one personality. If you can't get along with 10 different people, maybe the problem is YOU! When it comes to Interstate Cycle, the guys have a wealth of knowledge, and they enjoy what they do. It is an outrage that CitySearch allows people to post reviews like this one below from Unbiased Truth. It just doesn't make any sense!!! Go see for yourself as opposed to take the opinion of an individual that hides behind an internet alias. Pros: They Care! more

Delivers every time! 12/5/2009

The guys just deliver. They have the best team in the business. Just bought my 3rd ATV from them, and it was as just as pleasurable an experience as the previous two. Pros: Best experience in Charlotte more

Do they really sell parts? 7/11/2009

Order gets confirmed but that's it... No sorry somethings back ordered... the dog ate your parts... Larry the net order guy got sick and lost it.... Just limbo without a filled order... Pros: have a web Presence Cons: Don't seem to comunicate or deliver more

The guys at Interstate are great & always available to answer all questions. 8/29/2007

My husband & I bought a brand new bike from Interstate Cycle and we have been nothing but pleased with the all around service. The group of people there are always willing to answer any questions & lead us in the right direction. more

Thanks Interstate Cycle you're the best! 8/25/2007

Interstate Cycle is clearly the best motorcycle dealership in the Carolina's. They have a great staff of knowledgeable sales and service professionals. I have purchased motorcycles from other dealers in the Charlotte area, but none of them come close to the family friendly atmosphere that I have experienced at Interstate Cycle. Their great discounts on parts and accessories are unequaled. Recently, while on vacation in Canada, I had a slight problem with my bike and the dealer in Canada had the problem diagnosed incorrectly, however armed with the information from Interstate, the problem was solved. Interstate was right there getting me the information that I needed to have my bike back on the road in less than an hour and a half. Pros: You bet! more

Good people to deal with! 8/23/2007

Great staff, very friendly and courteous, good pricing and inventory. They are out to please the customers. Pros: Great location, easy access, nice store Cons: Tight to park in their lot, but the lot next to it has plenty of parking! more

Interstate Cycle (IC) .....There is no comparison. 8/21/2007

Having owned several bikes and the opportunity to ""experience"" many dealerships in the Charlotte area, there is no question that Interstate Cycle ""gets it"" when it comes to customer service. Regardless of whether you are shopping for a new/pre-owned bike, parts or accessories, if you want to feel valued as a customer and treated like a friend, then IC is where you will get the best return on your investment of time and dollars. What separates IC from the rest of the pack is that the relationship goes beyond the point of sale. Don't take my word for it. Stop in and talk with anyone on the sales or service staff and you will see the difference for yourself. Great product lines, great people and great service. It just makes sense. more

Best ownership, management and service team. Great line of bikes. Always make you feel at home 8/20/2007

I have been a customer of Interstate Cycle for the last two years. I own two motorcycles, both customized with there help and expertise. The owner, the management and service I have experienced with this dealership has been fantastic. When I and my friends go there we feel like we are part of a bigger family and not just another customer. There support for the local motorcycle chapters has been second to none. If you are looking for a establishment that is honest and straight forward this is it. Pros: Great staff and service more
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Editorial
  • Athletic enthusiasts get their gear decked out at this bike and extreme sports shop.

  • 8/24/2007 Provided by Citysearch
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