The owner is certainly a professional in automotive repair, able to service foreign luxury cars like Mercedes, which are a challenge and turned down by many repair shops. The owner is personally involved in every aspect of the work and he is always available during shop hours. I am always very satisfied with the work, and the one time I had a question, he quickly took care of my concern. This response is always a great relief for a customer. The over all value: excellent service, honest & friendly customer focus, with fair pricing, makes Inter Shop my repair shop of choice, and a shop I would recommend to friends.