Innovations Day Spa & Wellness Center

If the snob (Jackie) who answered the phone was not enough for me to not return, it was making an appointment for a pedicure, arriving 10 mins early, not to be greeted by the 3 women standing at the front desk trashing a client. Then waiting int he area RIGHT IN FRONT of the front desk where I still had yet to be greeted , finally I said "Hi, I am here for a 1:00 pedicure" The woman simply looked at me and nodded for me to sit back down. I walked right out the door- Terrible, Worst experience ever, I try to pawn off all the GC's i get there now. It's supposed to be a small privately owned business, maybe the management should think of rehiring some new front of the house staff and people would be more warm welcomed when they're spending a few hundred dollars on hair/spa experiences. more

Good: Acknowledged that they did a really bad job on my hair and did it over again for free.. Bad: One of their top charging stylists did such a bad job that they needed to do it over. This person still works there.. more

I've been to Innovations several times and I brought my mother there once as a present. I've only been to Innovations so many times because my job kept giving me gift certificates around the holidays, so I usually would use them on hair services at Innovations. The first time I went, I was greeted by snobby cashiers - which seems to be a growing trend at most salons these days, unfortunately. The girl that cut my hair was fresh out of school and my hair sucked when she was finished. I left crying. The second time I went, again armed with another gift certificate or I wouldn't have returned, I was greeted with the snobby cashiers again and had to wait 25 minutes for my stylist. She did my hair, and it looked nice, but after I washed it and looked at the cut, I was shocked at how uneven and bad the cut was overall. My friend, who is a master stylist, had to slap me on the hand and make me vow to not return to Innovations. Now, when my job gives me gift certificates to Innovations, I'll try their day spa side because I'm not too pleased with their salon at all. more

As a gift I received a gift certificate for a spa pedicure at Innovations Day Spa. I have had pedicures before, but none like this! The pampering I received was out of this world and the pedicure I was given was the best I've ever received. Although I did not partake, they offer light refreshments to their clients. The only disappointment I experienced was their meager magazine selection. more

My husband got me a gift certificate for this place for my birthday and let me tell you what a great time I had. The staff is so friendly and nice. I had a back massage and let me tell you when it was over I wanted another one. Then I had a facial and foot massage. Talk about taking pride in their work and doing a great job to help you relax for the day/ If I could afford it I would go everyday; more