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Ingenious Asset Group, Inc. - 4 Reviews - 16161 Ventura Blvd # 227, Encino, CA - Property Management Reviews - Phone (310) 331-8552

Ingenious Asset Group, Inc.

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16161 Ventura Blvd # 227
Encino, CA 91436
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(310) 331-8552
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Main categories:

Property Management

Related categories:

Real Estate

Reviews

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Best

Josh was very helpful and understanding to some issues and concerns that i was having. I have had some bad experiences with other property managment companies in the past... Cold ...

Worst

I lived in a property managed by this company. That experience was mediocre, but after I moved out, getting my security deposit back was a nightmare. Summary: Before moving ...

Extremely Unprofessional Service 7/29/2014

I lived in a property managed by this company. That experience was mediocre, but after I moved out, getting my security deposit back was a nightmare. Summary: Before moving out, I provided my forwarding address (twice). 30 days after move-out, I called IAG since I had not received my deposit. They told me that the check had been sent to my old address because they didn't have a forwarding address on file. I informed them that I had provided it twice and requested that a new check be sent to my updated address. 3 weeks later, I still had not received a check so I called again. IAG couldn't explain what happened so I offered to go to the office in person to pick up the check. I scheduled the visit for a Monday morning. When I arrived, IAG told me that they had emailed me saying that they couldn't issue a new check because they couldn't place holds on the previous checks sent. I immediately checked my email, but there was nothing from IAG. They eventually located the check at my old apartment. However, no one in the office had the authority to write a new check, so they gave me the options of driving to my old apartment or waiting for someone with sufficient authority to arrive. I chose the former option. I drove over and finally got my deposit. This was 55 days after I moved out and after I drove 60 miles around Los Angeles while missing a half day of work. When I arrived at my old apartment, I spoke with the property manager there who assured me he had sent my forwarding address to the corporate office. In summary, my experience with company was extremely poor. They are disorganized and do not value their tenants' time. I would not live in a building managed by this company again. more

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Very satisfied customer! 8/24/2013

Josh was very helpful and understanding to some issues and concerns that i was having. I have had some bad experiences with other property managment companies in the past... Cold harsh... Not caring, and unwillingness go the extra mile. Ingenious asset group is great and i would recommend them to anybody, anytime. Very satisfied customer! more

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Great Customer Service! 8/9/2013

I always have recommended my family and friends to this rental agencies because they have great customer service skills and are very affordable. more

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Good Job THX 8/8/2013

I was looking for a business premise in the LA area. It took me months to find it. I rented from IAG Properties. Overall, I trust them. They helped me with all the paperwork and they are responsible. I have always received excellent service from them. Good Job THX!! more
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Additional information

  • Hours:

    Mon-Fri 9am-5pm
  • Neighborhoods:

    South Valley, Encino
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