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Imperial Pools - 105 Reviews - 1810 Lake Shore Dr, Mahomet, IL - Retail Shopping Reviews - Phone (217) 586-4400
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Imperial Pools

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1810 Lake Shore Dr
Mahomet, IL 61853
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(217) 586-4400
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Reviews

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Best

We just had Noel and his staff repair our in ground pool stairs. He explained what was needed to make the proper repair and gave us an estimate. We agreed on the work and he order...

Worst

First time doing business with Imperial Pools Inc. and it was definitely our last time doing business with them. We were having some issues with our pool and needed some servicing...

Great service 6/6/2018

We just had Noel and his staff repair our in ground pool stairs. He explained what was needed to make the proper repair and gave us an estimate. We agreed on the work and he ordered what was need for the repair. When he had what was needed he came and repaired our stairs late in the day and evening when most people would be home from work at that time. He worked very hard and we are very pleased. more

Great job! 5/22/2018

Noel has the expertise! My pool had so much $@!#% in it. He came to see it, knew what to do, and took care of it. I saw a difference right away. more

Great service! Extremely knowledgeable! 5/6/2018

Noel does a great job and has so much knowledge! Appreciate the service provided! more

Good Experience! 4/10/2018

I recently used the services from Imperial Pools Inc to have a pool installed at my home and was quite pleased with how well the work from them went. The people there were very friendly and professional and helped us get set up with everything we needed, once we had decided what we wanted they got the install done quickly and without any problems, the pool has been working very well since the work was completed. All in all, I am quite pleased with my experience at Imperial Pools, I would highly recommend their services! more

Satisfied Customer! 3/21/2018

I have been using the services of Imperial Pools for about five years now and I'm happy enough with them that I have recommended them to others. He is always there when he needs to be and takes care of all the business as is required. The pricing is too high, but that's par for the course nowadays. Their customer service is good and they're responsive and prompt when I've called them. Overall, I'm satisfied with the service they provide. more

A Wonderful Company! 3/6/2018

Imperial Pools always does an excellent job. I've been using them for two years, now, and I've always been incredibly satisfied with their service. They're dependable and flexible, which I really appreciate, and it's always been really easy to work with them. They're the best company in their field, that I've found, and I'd recommend them to anyone with a pool! more

The Pool Has Functioned Very Well 2/16/2018

Imperial Pools installed an in-ground pool for us. The project went OK. There were a few delays along the way, but overall the pool has functioned very well and we're happy with it. I only priced out one other group their proposal was a little bit different than what we were looking at, so I don't really have a direct price comparison, but from what I've heard from others the pricing was good. The owner is very knowledgeable about his business. He definitely knows what he was doing. Sometimes he has a bit of a hard time conveying the more technical stuff to the customer in an understandable way, but he clearly has a lot of knowledge. more

Great, Consistent Service 1/31/2018

The staff from Imperial Pools Inc. has done a lot of work for us. Most recently, the staff came by to do some pump replacements, but they have also done a complete resurfacing of a pool, as well as a lot of other small repairs. I have been using this company for around five years and I appreciate how timely and efficient their service is. I would definitely recommend their service to other people. Their response and quality of work is excellent and on point. I would continue to do business with them in the future. more

Outrageous Prices. 1/16/2018

First time doing business with Imperial Pools Inc. and it was definitely our last time doing business with them. We were having some issues with our pool and needed some servicing so we gave them a call. They said we were a little far from them but since they were going to be in the area they would come by an give us a quote. It was never clearly communicated to us that we would be paying for this quote in the first place but when they were done they demanded $400 just for the quote! I was literally in shock, however, I did pay them but I a few days later I sent them a text regarding the absurd amount and didn't even get a reply. Terrible communication and overall terrible service. I would not recommend these scammers! more

Great Customer Service. 1/5/2018

This was the first time I contacted Imperial Pools to do some work for us and in my opinion, everything went very well and they provided me with very good customer service throughout the whole process. We rarely, if ever, use our pool during the winter so we annually get the water removed and the pool covered. Our regular company that we use was very busy so we decided to go with Imperial Pools. Everything went very smoothly and they did the work very quickly. The men that came out were also very friendly and easy to talk to. I would highly recommend them. more

Great Company 12/7/2017

I have been working with Imperial Pools Inc. for several years. They have done many different types of work on our spa pools, all of it has been good, and we haven't even had any issues. Their workmen are professional, friendly, and clean up well. Their pricing is sometimes on the higher side, but it is quality work so it is worth it. They are easy to schedule with and we would recommend them to others. more

Great Experience 11/16/2017

Imperial Pools Inc. helped install a new liner and the staff also rebuilt the underlying structure of the pool. I found the workers to be very friendly and conscientious. They are dedicated to doing the right thing and since this was my first time using them, I really appreciated their honesty. Based on this service, I would definitely recommend their service to other people looking for it. The only issue I had was that there were a few delays when some parts didn't come in. But overall, I was able to get what I needed from them. more

Great Services, Came After Hours 11/16/2017

We hired Imperial Pools Inc to repair a few issues on our pool. The repairman was professional, friendly, and knowledgeable. Their pricing was definitely on the high end, but we desperate and grateful that they could come after hours to fix it. We were very pleased with their services and would certainly use them again. We wish we had known about them sooner! more

Great Experience for Many Years 10/31/2017

I have been working with Imperial Pools Inc. for several years. They have preformed all the services and maintenance needed on my personal pool. Their services have always been great and their men are friendly, professional, and knowledgeable. I feel that their prices are very fair and scheduling with them is easy. I will continue with them and recommend them to others. more

The best in the area. 10/30/2017

Though the prices are a bit higher than the competitors so too is the attentiveness, responsiveness and professionalism. The other pool companies in the area leave much to be desired. more

Love this pool company 10/23/2017

Noel and his team are awesome! I moved to Champaign, IL in 2016 and could not find a reliable and dependable company to service our pool! We found imperial pool on the internet., called and they came to my house the same day! I am so pleased with the service they provide! Imperial Pool has been servicing our pool for over a year now. I highly recommend this company. more

A Good Group of Guys 10/4/2017

The guys from Imperial Pools got in here, did the job quickly and then they were out of here. This was our first time working with them and they did a full pool installation. I would recommend them to anybody, they were a good group of guys. They were real friendly and they did a great job for a reasonable price. If you're looking for someone to install a pool I'd recommend looking into Imperial Pools. more

Good service 9/12/2017

Imperial Pools does a good job. more

Excellent Work, Outrageous Prices 9/11/2017

The accuracy of what Imperial Pools did was great and they fixed the problem. They were looking for a leak in the lines of the pool. On the other hand, their pricing was outrageously high. Also, their guy that was out, Noel, came off as very arrogant. When people talk down their competitors it doesn't really sit well with me. This was my first time working with them. I actually almost used them again after not having a great experience just because the work was so excellent. They're very detail oriented and do good work, but the prices and the arrogance are downsides. more

Four-star rating for Imperial Pools 9/1/2017

Imperial Pools has done hot tub repair work for me and everything has gone well. Although, I gave them a five because I called them multiple times about three weeks ago--and didn't hear back from them until about a week ago. more
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Imperial Pools

Owner Message

  • Imperial Pools is a Mahomet, IL, based business that serves the Champaign area with professional design, installation, and maintenance of swimming pools and hot tubs. Our perfect record of zero complaints represents our outstanding commitment to you. Feel free to call us for more specific information and to put our 20 years of experience to work for you today!. Pool Enclosures|Concrete Swimming Pools|Hot Tubs|Pool Covers|Hot Tub Construction|Fiberglass Pools|Pool Equipment|Vinyl Lined Pools|Hot Tubs|Pool Chemicals|Gunite Pools|Above Ground Pools||Swimming Pool Construction|Pool Service & Repair|Hot Tub Service & Repair|Commercial Swimming Pool Service|Commercial Swimming Pools|Swimming Pool Dealers|Pool Salt Delivery|Maintenance & Repair|Pool Equipment Installation|Pool Cleaning|Estimates|Leak Detection|Pool Equipment Repair|Leak Detection|Swimming Pool Maintenance

Additional information

  • Hours:

    Sun 10am-4pm, Mon-Sat 8am-6pm
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